Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• Make a booking or inquiry through our website
• Create an account with us
• Contact us via email, phone, or contact form
• Subscribe to our newsletter
• Provide payment information to process your booking

This information includes but is not limited to:

• Full name, email address, and phone number
• Mailing and billing address
• Payment information (credit card, bank account)
• Passport number and travel document information
• Travel preferences and special requests
• IP address and browser information

How We Use Your Information

We use the information we collect to:

• Process your bookings and complete travel arrangements
• Send you booking confirmations and travel itineraries
• Respond to your inquiries and customer service requests
• Collect payment and manage your account
• Send promotional emails and travel updates (with your consent)
• Improve our website and services
• Comply with legal and regulatory requirements
• Prevent fraud and protect against liability

How We Share Your Information

We share your information only as necessary to complete your travel bookings and services:

• Travel Suppliers: Airlines, hotels, cruise lines, and other service providers need your information to complete your bookings
• Payment Processors: We share payment information with secure payment processors to charge your card
• Legal Requirements: We may disclose information if required by law, government request, or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure payment processing through PCI-compliant gateways
• Access controls and authentication for our systems
• Regular security audits and updates

However, no security system is entirely foolproof. We cannot guarantee absolute security of your information.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Measure marketing campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features on our website.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. After your booking is complete, we typically retain records for 7 years for accounting and tax purposes, unless you request deletion (subject to legal requirements).

Third-Party Links

Our website may contain links to third-party websites (airlines, hotels, travel partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.